Top 5 AI Meeting Assistants

Author

Calvin Chen
April 10, 2025

Over the next few weeks we are going to do some deep dives on AI productivity tools our users might find helpful. For this installment, we will be exploring AI meeting assistants, which automate and enhance various aspects of meetings. This can include transcription, note-taking, summarization, action item creation, scheduling, and other productivity based tasks.

PRODUCTIVITY TOOLS
Top 5 AI Meeting Assistants for Zoom, Google Meet, Microsoft Teams, and More

Keeping up with meeting notes can be challenging, especially when you're juggling active participation and note-taking. Below we explore five AI-powered meeting assistants. Each tool integrates with popular video platforms and suits different needs – from personal use to small teams and enterprises. We’ll cover what each does, their pros and cons, ideal use cases, and platform compatibility.

ZNEST’S TAKE
Key Takeaways

  • Otter.ai: A user-friendly AI notetaker that offers highly accurate English transcription, automatic summaries, and action item detection. Its “Meeting Gems” feature highlights key points, making it ideal for individuals and small teams.

  • Fireflies.ai: Records and transcribes meetings in real time while offering powerful conversation analytics, sentiment tracking, and seamless integration with CRMs and project tools.

  • Fathom: Delivers instant, accurate meeting summaries and action items seconds after each call, with unlimited free usage and a clean, intuitive interface. It's perfect for individuals and small teams who want fast, reliable AI note-taking with minimal setup.

  • Sembly.ai: Creates structured meeting minutes with categorized insights like decisions, risks, and action items, while supporting over 40 languages and offering robust enterprise features. It’s a strong choice for teams that need detailed documentation and multilingual support.

  • Avoma: Combines transcription with advanced conversation intelligence, analyzing meetings to generate AI-driven insights, call scoring, and CRM-ready summaries. It excels in sales and customer success environments where coaching and performance tracking are priorities.

1. Otter.ai (OtterPilot) – AI Transcription & Meeting Gems

Description: Otter.ai is a leading AI meeting notetaker known for its accurate English transcriptions. OtterPilot, its virtual assistant, automatically joins Zoom, Google Meet, and Microsoft Teams meetings to record and transcribe conversations in real time. It generates concise summaries and uses its "Meeting Gems" feature to highlight action items, decisions, and key takeaways.

Pros:

  • Highly accurate English transcription: Delivers 85–95% accuracy under clear audio conditions.

  • Automated summaries and action items: Identifies tasks and key moments without manual input.

  • Seamless integration: Syncs with your calendar to auto-join meetings; exports notes in multiple formats.

  • User-friendly: Minimal learning curve with an intuitive interface.

  • Free tier available: 300 minutes/month on the basic plan, suitable for light users.

Cons:

  • Limited language support: Best suited for English; lacks wide multilingual support.

  • Advanced features locked to Enterprise: Sales analytics and deeper insights only available on higher tiers.

  • Free plan limitations: Limited minutes; mobile app can be clunky for editing.

  • Bot visibility: Otter joins meetings as a participant, which some may find intrusive.

Ideal For: Individuals and small teams needing reliable transcription and summaries. Large organizations can use Otter Enterprise, though those needing multilingual support may prefer other tools.

2. Fireflies.ai – Versatile Assistant with Summaries & Analytics

Description: Fireflies.ai is a powerful meeting assistant that records, transcribes, and analyzes conversations across Zoom, Teams, Meet, Webex, Skype, and more. It creates real-time transcripts, summarizes discussions, and highlights action items. It also includes robust analytics like speaker talk time and sentiment detection.

Pros:

  • Real-time transcription with high accuracy: Performs well across most meetings; solid speaker recognition.

  • AI-generated summaries and action items: Automatically flags follow-ups and decisions.

  • Broad platform and app integrations: Works with CRMs, project tools, and calendar systems.

  • Voice intelligence and analytics: Offers insights like sentiment analysis and keyword tracking.

  • Scalable storage: Unlimited recording storage on paid plans.

Cons:

  • Bot configuration can be tricky: May result in duplicate bots if not set up properly.

  • Busy interface: Can be overwhelming for first-time users.

  • Occasional transcription errors: Struggles with heavy accents or noisy environments.

  • Free plan limitations: Limited transcripts, no downloads; full features require upgrade.

Ideal For: Small to mid-sized teams that need more than just transcription. Great for sales, marketing, and distributed teams who want searchable meeting archives, task tracking, and voice analytics. Also suitable for multilingual organizations.

3. Fathom – Fast Free Summaries with Action Items

Description: Fathom stands out for its speed and generous free plan. Originally built for Zoom, it now supports Teams and Google Meet. It instantly creates organized summaries and extracts action items, highlighting important moments during the call.

Pros:

  • Instant, accurate summaries: Generates outlines within seconds after meetings.

  • Automatic action item detection: Tasks are clearly listed post-call.

  • Unlimited free usage: No cap on recording or transcription length.

  • Cross-platform support: Compatible with Zoom, Teams, and Meet.

  • Clean, simple interface: User-friendly with intuitive highlight features.

Cons:

  • Zoom integration quirks: Occasional bot joining issues.

  • Minor stability issues: Rare glitches with meeting reschedules.

  • Limited analytics: No deep metrics like speaker breakdown or trends.

  • English-only focus: Currently lacks robust multilingual support.

Ideal For: Individuals, freelancers, and small teams who need fast, free, and reliable meeting summaries. Especially useful for client-facing roles like consulting or account management.

4. Sembly AI – Comprehensive Meeting Minutes and Insights

Description: Sembly automatically joins Zoom, Meet, Teams, and other platforms via calendar sync. It transcribes meetings and organizes information into formal meeting minutes, categorizing decisions, action items, risks, and more. It supports over 40 languages and offers advanced analytics and team management tools.

Pros:

  • Structured AI summaries: Breaks down key meeting elements into categories like actions and decisions.

  • Multilingual transcription: Supports 40+ languages with speaker labels.

  • Automatic attendance: Joins scheduled meetings without manual prompts.

  • Workflow integrations: Connects with tools like Zapier and HubSpot.

  • Enterprise-ready: Offers SSO, centralized billing, and robust team controls.

Cons:

  • Team collaboration requires higher-tier plans: Pro plan is single-user only.

  • Free plan limitations: Only 4 hours of recording storage/month.

  • Complex UI for casual users: Detailed output may feel overwhelming.

  • No live transcription: Summaries and notes are generated post-meeting.

Ideal For: Teams and organizations needing thorough, structured meeting records. Ideal for project teams, consulting firms, and international businesses. Particularly strong for global use due to language support.

5. Avoma – AI Note-Taker with Conversation Intelligence

Description: Avoma is an advanced meeting assistant designed for transcription, note-taking, and deep conversation analysis. It supports major platforms and is especially popular in sales and customer success. Beyond transcription, it scores calls, identifies topics, and logs insights directly into CRMs.

Pros:

  • Powerful analytics: Offers AI scorecards and topic breakdowns for sales coaching.

  • Accurate transcription and summaries: High English accuracy with action items flagged.

  • Deep integrations: Works with calendars, CRMs, dialers, and support platforms.

  • Searchable archive: Find specific moments across past meetings easily.

  • Team collaboration tools: Managers can comment on transcripts, create training playlists.

Cons:

  • Sales-focused feature set: Some tools may be unnecessary for general users.

  • Higher pricing for full access: Unlimited meetings and analytics are on premium plans.

  • No live transcription during meetings: Notes are provided after the call.

  • Steep learning curve: Initial setup and customization can be complex.

  • Limited language support: Primarily optimized for English.

Ideal For: Sales, support, and product teams that want insights from every call. Great for coaching and process improvement. Less ideal for casual or personal use due to its complexity and cost. Suitable for businesses using multiple platforms needing centralized analysis.

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